Helping Lloyds Bank explore new possibilities

CLIENT

CLIENT

LLoyds Bank, Razorfish

INDUSTRY

INDUSTRY

Banking

DISCIPLINES

DISCIPLINES

UI design

Introduction

Lloyds Bank is a British retail and commercial bank that is part of Lloyds Banking Group, one of the largest financial services organisations in the UK. Razorfish is a global digital marketing agency specializing in digital transformation, customer experience, and data-driven marketing strategies.

Lloyds Bank is a British retail and commercial bank that is part of Lloyds Banking Group, one of the largest financial services organisations in the UK. Razorfish is a global digital marketing agency specializing in digital transformation, customer experience, and data-driven marketing strategies.

The vision

We were invited to be members of an innovative micro-agency founded by Lloyds and it’s partner Razorfish. The aim was to investigate, identify then validate new hypothesis and strategies for structural optimisation, customer awareness, product development and revenue generation.

We were invited to be members of an innovative micro-agency founded by Lloyds and it’s partner Razorfish. The aim was to investigate, identify then validate new hypothesis and strategies for structural optimisation, customer awareness, product development and revenue generation.

Result

The lab was regarded as a success, the work on internet banking was praised for its design clarity, ease of use and modernity.

Importantly it laid the foundation for continued investment in user centric design which has helped push the brand’s products ahead of its competitors.

Internet banking

We were heavily involved in the exploratory and validation phase of Lloyds’ consumer facing rebrand and internet banking refresh. We explored numerous experience models and user interface themes. The successful design was handed over to production teams for implementation.

Outreach, Lloyds abroad

We created concept visuals for a travel focused product which could generate insurance, transaction fee and exchange rate revenue, reduce account security team’s burden and help Lloyds Bank customers better understand and manage travel expenditure and budgets in foreign currencies.

Outreach, Shared spaces

We created concept visuals for a shared account and bill splitting product which could serve as a feature and capabilities endorsement for non-customers and generate revenue from account holders float.

There's more to see...

Sable Bio homepage redesign
Sable Bio homepage redesign

An evolution within Biotechnology

An evolution within Biotechnology

Sable Bio

Sable Bio

A bespoke digital experience for a capsule collection launch

A bespoke digital experience for a capsule collection launch

Saturday

Saturday

Main Project Image
Main Project Image

Jump starting the worlds largest workspace brokerage

Jump starting the worlds largest workspace brokerage

Worka

Worka

Sable Bio homepage redesign
Sable Bio homepage redesign

Multi-product launch and B2C rebrand of rental market challenger

Multi-product launch and B2C rebrand of rental market challenger

Zero Deposit

Zero Deposit

Main Project Image
Main Project Image

An ambitious future vision with a positive near-term outcome

An ambitious future vision with a positive near-term outcome

Instant Offices

Instant Offices

Sable Bio homepage redesign
Sable Bio homepage redesign

A fleeting engagement with a lasting impact for Google

A fleeting engagement with a lasting impact for Google

BBH LA, Google

BBH LA, Google

Sable Bio homepage redesign
Sable Bio homepage redesign

Helping the Monks cement their relationship with a valued client

Helping the Monks cement their relationship with a valued client

Monks Amsterdam

Monks Amsterdam

Sable Bio homepage redesign
Sable Bio homepage redesign

A beautiful shopping experience

A beautiful shopping experience

Saturday

Saturday

Sable Bio homepage redesign
Sable Bio homepage redesign

Carefully generate awareness and support without causing havoc

Carefully generate awareness and support without causing havoc

SOS Herne Hill

SOS Herne Hill

Sable Bio homepage redesign
Sable Bio homepage redesign

Branding, successful store launch and some sharp marketing

Branding, successful store launch and some sharp marketing

Chubo

Chubo

Sable Bio homepage redesign
Sable Bio homepage redesign

A simple way to gift a memory

A simple way to gift a memory

Cardpress, Crearty

Cardpress, Crearty

Sable Bio homepage redesign
Sable Bio homepage redesign

A digital showcase for a new denim brand

A digital showcase for a new denim brand

Saturday

Saturday

Sable Bio homepage redesign
Sable Bio homepage redesign

Making classical music more discoverable

Making classical music more discoverable

Bach to Baby

Bach to Baby

Sable Bio homepage redesign
Sable Bio homepage redesign

Helping MOO move forward

Helping MOO move forward

MOO

MOO

Sable Bio homepage redesign
Sable Bio homepage redesign

Our European journey

Our European journey

Saturday

Saturday

Sable Bio homepage redesign
Sable Bio homepage redesign

Fixing Telegraph’s breaking news app

Fixing Telegraph’s breaking news app

Telegraph Media Group

Telegraph Media Group

Sable Bio homepage redesign
Sable Bio homepage redesign

An inspiring place to write stories

An inspiring place to write stories

Telegraph Media Group

Telegraph Media Group

Sable Bio homepage redesign
Sable Bio homepage redesign

An exciting R/GA styled future for Audi motors

An exciting R/GA styled future for Audi motors

RGA, Audi

RGA, Audi

Sable Bio homepage redesign
Sable Bio homepage redesign

Independent Studio branding

Independent Studio branding

Body Map

Body Map

Sable Bio homepage redesign
Sable Bio homepage redesign

A home fit for a pig

A home fit for a pig

Ian Falconer, Last Exit

Ian Falconer, Last Exit

Sable Bio homepage redesign
Sable Bio homepage redesign

Adding a little more sizzle to Vespa USA’s site

Adding a little more sizzle to Vespa USA’s site

Piaggio US, Last Exit

Piaggio US, Last Exit

Sable Bio homepage redesign
Sable Bio homepage redesign

Iterative improvement and vision for the National Lottery

Iterative improvement and vision for the National Lottery

Camelot

Camelot